We considered systems that the police have long used to record and investigate crimes to analyze the main necessary functions.

The use of Telegram represents all these features. An overview of the current research situation was conducted, and the future bot's fundamental properties-convenience and security-were identified. The expediency of the development of a new software product is substantiated.Īn information system for recording offenses based on cloud technologies is designed and developed. After analyzing the control example, it was almost known that the software product is working and fulfills the tasks, offering the opportunity to team members who have unknown expressed medical care in Smart City. The analysis of many technical means for sending chatbots was confirmed. In addition, they chose the type of information system that uses the methodology of hierarchies. It was proposed to design information systems to make wooden targets that transform the main targets. An analysis of literature and Internet sources was conducted, the main approaches to the development of this problem were explored, and a number of their advantages and disadvantages were identified. With these new solutions, which are reviewing their own, available in a medical consultation, or following only possible actions, you can use these difficulties to use digital technology. The digital technologies we use now, we see more and more and more popular in this field of health, also represent new unique tools, which allow being convinced of the interests and be fresh in other branches of medicine. We have one in a million people who need listening or editing, and they need a silent emergency call.

People value today's life more than ever.

The new solution offers the use of modern and appropriate communication channels and technologies for this period, which will create the necessary conditions to speed up the processes for providing emergency medical care for the segment of people for whom the available communication channels (Modrzyk, 2018 IT_everyday, 2021 Telegram, 2021 Dialogflow, 2021 Google, 2021 Baumgartner et al. Now society is trying to digitize, literally, all branches of the life of the community in Smart House (Risteiu et al., 2016 Jalali et al., 2015 Filho et al., 2010 Teslyuk et al., 2018 Lytvyn et al., 2019 Dokhnyak et al., 2021) and Smart City (Chen et al., 2017 Eckhoff et al., 2017 Zdraveski et al., 2017 Khan et al., 2012 Boreiko et al., 2016 Boreiko et al., 2017 Wieclaw et al., 2017 Duda et al., 2018 Duda et al., 2019 Duda et al., 2020 Katrenko et al., 2020 Podlesna et al., 2020 Nataliia et al., 2019 Krislata et al., 2020, and it is not surprising that it is the provision of high-quality and timely medical care, even individually for a specific segment of patients, that has become relevant.

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